The Riverside Hotel, BW Premier Collection - Boise

The hotel is on the river and that is nice

The hotel is outdated

The staf was almost overly friendly. I mean that in a good way. They have been well taught. Everything was perfect. A really good stay.

The staff was extremely helpful and very friendly. The breakfast buffet is fabulous and the Sandbar is fantastic for cocktails, meals and live entertainment with a view of the river. The location next to the river is great as it is connected to a greenbelt and trail that you can walk or rent bicycles to connect to downtown Boise while watching people rafting, Booked.neting and paddle boarding.

Did not have an elevator...but is only 2 stories and is not a problem unless you have heavy luggage. Trick to find without GPS.

breakfast which was included was excellant quality was terrific

The location right on the river was very peaceful. Also loved the comfortable bed and pillows. The air conditioning worked really well and the breakfast was fantastic! All facilities were very clean, including the pool! Loved that there was ice water both at check-in and at poolside!

We were staying two nights. We arrived only 15 minutes before check-in time. We were told to come back in 15 min. She could have at least given me the room #, perhaps taken ID and pay information, and all the preliminaries, and just not given me the room key yet.... I thought the whole demeaner of the receptionist was a bit rude....

Friendly service; live music; fun pool with poolside service; spacious room; large tub; excellent Sunday breakfast buffet provided with the room!

one of the things that makes me nervous about being away from home is the bed. The bed in our room was comfy and cozy!

Amazing breakfast buffet included with omelets made to order. Staff are very friendly and accomodating. King room was very large.

A bit dated and worn carpet. A bit of a musty smell in some areas.

It was a dream come true, an amazing date night

Breakfast was terrific! My daughter loved the donuts for sure. The room was great, comfy and clean. Really enjoyed the pool and hot tub as well. Everyone was so friendly and helpful. I left a new shoe and they were kind to ship it to me. We are coming back in September and excited to be back there.

The property is gorgeous a well maintained. The staff at every level is exceptional. The food is top notch at every location in the hotel. We were a huge mob of women and I didn't feel part of a herd at all because of how the staff treated us as individuals w different needs!

The beds weren't fab. (Over my stay I was in three different rooms.) Bed comfort is the only so-so amenity I can even think of. I have a "thing" for shower heads that "spit" instead of flow. That old water-saving trick that is irritating in the morning! I adjusted each but all shot piercing water. Some of the little ports need to be cleared so they don't shoot where they shouldn't. Hilton shower heads are low flow but lovely. They cleanse and pour water instead of spit little daggers at me! :)

You gave us the wrong directions on your emails

We had so much fun at the pool the first night.

We went down to swim when we got up in the morning, before leaving. The pool was out of order, so that was a dissapointment

We come here every year as we love the location and pool area

Older hotel A/C loud and plumbing leaves little to be desired.

Great access for riding the green belt and the staff is hard working and friendly.